starting to get really fed up with this now as its the second time I have sat here and types a posting. have spent most of my week dealing with horrible spreadsheets and setting templates that are idiot free and identify exactly what information our customers need to get their orders processed. trying to teach our publishers is a nightmare and they are the biggest offenders only asking at this stage for templates when we could have helped them with this a long time ago! also spent alot of time this week dealing with spreadsheets on sharepoints. our third parties who process for us needs new quality assurance templates to use as the others ere not beneficial. the new ones alos have formulas that allow me to view efficiency by day, week and by month...yippee at least now I should start to be able to see exactly what they are up to but it still needs a lot of work from my team. anyway diversing again from the task in hand and must continue with the assignment. tinight is sharepoint night...another late night at work again and about 13hours away from home when i finally get back there. how I long for sunny mornings and evenings with no ice and no having to use headlights.... that would be heaven. anyway onwards and upwards.